TERMS OF USE AND POLICIES
The use of
this site is governed by the policies, terms and conditions set forth below. Your use of this site indicates your acceptance of
these terms and conditions. Your placement of an order to
cowboyindian.com indicates your acceptance and understanding of these terms and conditions.
Please read our policies
carefully.
Questions may be directed to us at [email protected]
- Beds must be returned in the original box
and packing material.
Please do not destroy boxes when opening.
- Pieces must be returned with any and all
original hardware.
- Please keep all boxes and packing material until you have
inspected items thoroughly.
- Any item bought through the Southwest Country
website may be returned for a
credit within 7 (seven) days after receiving the item.
- All orders are final 8 (eight) days after the customer
receives them.
- Items must be in saleable condition for a credit to
be issued.
- Customer is responsible for contacting Southwest
Country regarding returns.
- Southwest Country is not responsible for
misdirected mail or E-mail or any unforeseen delays in shipping.
- All unauthorized return will be refused upon
arrival.
- We will not accept any returns on special design
custom orders. Southwest Country will not refund on custom orders.
- Southwest Country will apply a 20% restocking
fee on any approved return.
- Southwest Country will refund the cost of any
returned items minus any applicable fees, if the item is not custom and it is returned within the specified time and
conditions.
- Shipping costs are the sole responsibility of the
buyer on all items and will be deducted from any returns.
- All items are sent insured with the shipper.
If there is any damage at the time you receive the item you must notify
us immediately.
- Any sign of external box damage must be reported
to the shipping company (UPS, or freight companies) at the time of delivery.
- There will be a $25 fee on all returned
checks.
- Southwest Country has the right to refuse or
cancel any orders placed for product listed. We have
the right to refuse or cancel any orders, whether or not the order has
been confirmed and your credit card charged. If your credit card has
been charged for the purchase and your order is canceled, Southwest Country
will refund your money.
- Southwest Country does not offer any guaranties
implied or otherwise, than those offered by the manufacture(s) of any
product. You agree the maximum liability to Southwest Country from any
product sold on cowboyindian.com, southwestcountry.com
and swcountry.com shall be the price of the item
ordered. In no event shall southwest Country, it's employees or owners be
liable for special, indirect, consequential or punitive damages related to
products sold.
- Music CDs may be returned for a refund only if
they are unopened in the original packaging.
- All materials shown on this website are used by
permission of their respective owners. Any items on this site including but
not limited to tittles, graphics and page design may not be copied or
distributed in any form without previous written consent.
- We reserve the right to change prices at any
time without prior notice.
- We reserve the right to change these policies
at any time without prior notice.
ONLINE
ORDER FORM JOIN
OUR MAILING LIST
Call , (818) 345-3900, fax us at (818) 345-3909 or E-mail
us.
SOUTHWEST COUNTRY
17940
Ventura Blvd.
Encino, California 91316
USA
CLICK ON OUR LINKS
FOR MORE QUALITY PRODUCTS.
Index of Items | gift
guide | beds
| rugs
| Leather Whips | Metal
wall art | J.C. Schahrer
Western furniture | The
Cowboy Collection: Leather Living Room Furniture | General
Home Lighting | Briwax | Art
Pieces
Last updated: 11/16/1998